Technical Writing Blog
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- Something shifted in how technical writers think about video, and it's mostly because the editing part got a lot less p… 10.06.2026
- AI agents are no longer just “search tools for documentation.” Something more interesting is happening: they’re startin… 08.06.2026
- Agent Assist software is quietly transforming modern customer service, not by replacing human agents, but by empowering… 03.06.2026
- A user opens your product for the first time. Gets confused. Opens Google. Closes your app. Sound familiar? In-app help… 27.05.2026
- Most documentation portals are invisible to AI tools. Not because the content is bad. Because the platform serves HTML … 20.05.2026
- When teams talk about software architecture, they often think about diagrams, frameworks, and system design. But there’… 13.05.2026
- Developer documentation is more than just a README. Today, it’s core infrastructure for IT teams: — it speeds up onboar… 06.05.2026
- ClickHelp April 2026 update is live. The main thing: MCP Server. Claude and Cursor can now connect to your ClickHelp po… 29.04.2026
- Want to create online software tutorials that actually help users (not confuse them)? In our guide, we break down: • Wh… 22.04.2026
- 🗺 Which mind mapping tool should you use in 2026? We compared five of the most popular options: from lightweight Coggl… 15.04.2026
- AI is reshaping how we build products — and Product Requirements Documents (PRDs) are no exception. But here’s the ques… 08.04.2026
- 🔍 Enterprise search is evolving fast Modern systems go far beyond keyword matching — they use AI, NLP, and semantic un… 01.04.2026
- New ClickHelp release dropped 🤓 The big idea: your docs should be readable by AI, not just people. We rebuilt the Read… 31.03.2026
- 📄 DocOps — more than just Docs-as-Code DocOps is about building documentation that actually scales. It’s not just stor… 25.03.2026
- Many teams still treat documentation as a “nice-to-have.” In reality, it directly impacts how fast a product evolves an… 18.03.2026
- A developer portal is more than a dashboard. It’s a central platform where engineering teams can discover services, pro… 11.03.2026
- Docs as Code works great — until documentation starts scaling. A team builds docs around Git, Markdown, and CI/CD. Deve… 05.03.2026
- A company set out to build an AI bot that could answer employee questions. At first, it seemed like the model was the p… 25.02.2026
- Most doc teams share the same problem: - Different people write docs → inconsistent quality - No data on where users ac… 25.02.2026
- Docs as Code: Documentation Managed Like Code Maintaining a large user guide can be challenging. Some teams still use W… 18.02.2026